The program for IRDC 2011 in San Francisco is 99% complete, with only the Closing Keynote still in the works. The opener is Joie de Vivre Hospitality ceo Chip Conley, who’ll set the tone for three days of idea-sparking sessions.

Expect more case studies this year—American icon Harley-Davidson, Canada-based telecommunications provider Glentel, and E-Mart, South Korea’s largest retailer—as well as panel discussions on strategies for the rebound, the scaling down of big-box stores, visual merchandising, food in retail and designing for millennial shoppers.

> SEE THE COMPLETE SESSION LINEUP