CLOSING KEYNOTE: Visual Immersion and the Retail Mindset

Inspiration is everywhere. Design is everywhere (sometimes where you least expect it). And the ways in which design and visual thinking can enhance--even define—the shopping experience go way beyond store layouts, window displays and graphics packages. Rob Forbes, a longtime champion of design who founded furniture retailer Design Within Reach, will provide a guided tour of his truly unique perspective on the subject. Look at your world through his eyes as he shares his personal photos of startups, street scenes and other oblique sources of inspiration that can transform your customer's relationship with your brand.